Your customers already message you on WhatsApp. The AI agent picks up those conversations for you: it answers questions, takes and edits reservations, and replies in your customer’s own language — day and night, in seconds. It runs on top of your WhatsApp integration and uses what EatNow already knows about your restaurant (opening hours, capacity, deposit policy) plus the answers you give it. You stay in control the whole time: nothing reaches a customer unless you allow it.Documentation Index
Fetch the complete documentation index at: https://docs.eat-now.io/llms.txt
Use this file to discover all available pages before exploring further.
What it does for you
Replies 24/7
Answers instantly, day and night — even when the restaurant is closed and your team is asleep.
Takes bookings
Checks real availability, creates the reservation, and can modify or cancel it later.
Speaks their language
Replies in the same language as each customer — French, English, Spanish, Darija, and more.
Knows your restaurant
Answers questions about parking, terrace, dietary options, dress code… from what you teach it.
Hands off when needed
Allergies, complaints, or anything sensitive? It steps back and alerts your team.
You stay in control
In shadow mode, every reply waits for your approval before it’s sent.
See it in action
- Takes a booking
- Answers a question
- Speaks Darija
- Edits a booking
- Knows its limits
The agent checks live availability, books the table, and confirms — no app, no form, just a chat.
How it fits together
The agent is built around three simple ideas:| Idea | What it means for you |
|---|---|
| It uses what EatNow already knows | Opening hours, party-size limits, deposit policy and contact info come straight from your settings — no need to re-enter them. |
| You teach it the rest | Things only you know — parking, terrace, dietary options — you provide once during a short onboarding. |
| You decide how much it can do | Every capability is a toggle, and a safety net routes sensitive topics to a human automatically. |
The agent never handles payments or sensitive incidents on its own. When a deposit is required it sends your secure EatNow payment link; when something is delicate it steps aside for your team.
Ready to start?
Get started
Connect WhatsApp, teach your agent, and switch it on safely.
Configure everything
Persona, schedule, and what the agent is allowed to do.