Activity Blocks

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What is an Activity Block?

Activity blocks allow you to finely control your availability. You can:

• Fully close a time slot (no bookings allowed)
• Reduce capacity (e.g., 1 therapist on leave out of 3)
• Target precisely what is affected (everything, specific products, resource groups, or variants)

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Block Types

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Full Block

A full block prevents any new bookings on the affected time slots. Use cases:

• Annual holiday closure
• Training day
• Private event

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Capacity Reduction

Capacity reduction decreases the number of available resources without fully closing. Use cases:

• One therapist out of 3 is sick
• One room out of 2 is under maintenance
• One bike out of 5 is being repaired

Example:

• Normal capacity: 3 therapists
• Reduction: 1
• Effective capacity: 2 therapists

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Block Scope

You can precisely target what is affected by the block:

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Creating a Block

1. Access the blocks section
   • Menu Settings > Availability > Blocks
   • Or click + on a date in the calendar
2. Choose the dates
   • Select a start and end date
   • Or check “Full day” for an all-day block
   • Days of week: when the range spans several days, a weekday selector appears. By default every day is blocked. Deselect days to block, for example, only weekends across the whole range (e.g. every Saturday and Sunday from July 1 to August 31)
3. Configure the block type
   • Full block: No bookings allowed
   • Capacity reduction: Enter the number of resources to remove
4. Define the scope
   • All: All products are affected
   • Specific products: Select the products to block
   • Resource groups: Select the groups to block
   • Variants: Select the variants to block
5. Add a message (optional)
   • This message will be displayed to customers checking availability
6. Save

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Practical Examples

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Spa: A Therapist on Leave

Situation: Your spa has 3 therapists. Sophie is on leave from January 15-20. Configuration:

• Type: Capacity reduction
• Reduction: 1
• Dates: 01/15 to 01/20
• Full day: Yes
• Scope: All (all products are affected)
• Message: “Reduced capacity this week”

Result: 2 slots available instead of 3 during this period.

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Spa: Hot Stone Massage Suspended

Situation: The hot stone massage equipment is under maintenance. Configuration:

• Type: Full block
• Dates: Today + 3 days
• Scope: Products > “Hot Stone Massage”
• Message: “Equipment under maintenance, back soon”

Result: Only this product is unavailable, other massages remain accessible.

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Restaurant: VIP Room Closure

Situation: The VIP room is reserved for a private event Saturday evening. Configuration:

• Type: Full block
• Dates: Saturday
• Time: 6:00 PM - 11:00 PM
• Scope: Resource Groups > “VIP Room”

Result: The VIP room is blocked, but other spaces remain available.

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Multi-Activity Center: 60min Yoga Class Suspended

Situation: Your yoga instructor can no longer teach the 60min class, but the 30min remains available. Configuration:

• Type: Full block
• Scope: Variants > “Yoga 60min”
• Message: “60min class temporarily suspended”

Result: Only the 60min variant is blocked, the 30min class remains bookable.

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Combining Blocks

You can create multiple blocks that stack: Example:

• Block 1: Capacity reduction of 1 (therapist on leave)
• Block 2: Capacity reduction of 1 (therapist sick)
• Total capacity reduced by 2

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Editing or Deleting a Block

1. In the calendar, click on the relevant day
2. The details panel shows all blocks for that day
3. Click on a block to see its details
4. Use Edit to adjust or Delete to cancel it

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Best Practices

• Plan ahead: Create blocks in advance to avoid conflicts with existing bookings
• Be specific: Use the most specific scope possible to avoid blocking more than necessary
• Check existing bookings: A block does not cancel already confirmed reservations
• Use reductions: Prefer capacity reduction over full closure when possible