Example: Configuring a Spa

Documentation Index

Fetch the complete documentation index at: https://docs.eat-now.io/llms.txt

Use this file to discover all available pages before exploring further.

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Case Overview

This guide walks you through the complete configuration of a fictional spa “Serenity Spa” on EatNow. Spa characteristics:

• 3 versatile massage therapists
• 2 specialized estheticians
• Open Tuesday to Saturday, 10am-7pm

Services offered:

• Massages: Relaxing (30min), Deep Tissue (45min), Hot Stone (60min)
• Facial treatments: Glow Treatment (45min), Anti-aging Treatment (60min)
• Body treatments: Scrub (30min), Body Wrap (45min)

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Step 1: Create Products

Before configuring resource groups, create your products in EatNow.

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Product 1: Massages

1. Go to Products > Create Product
2. Name: “Massage”
3. Description: “Our personalized massages for your well-being”
4. Create variants:
   • Relaxing Massage - $45 - 30min
   • Deep Tissue Massage - $65 - 45min
   • Hot Stone Massage - $85 - 60min

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Product 2: Facial Treatments

1. Create a new product “Facial Treatment”
2. Variants:
   • Glow Treatment - $55 - 45min
   • Anti-aging Treatment - $75 - 60min

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Product 3: Body Treatments

1. Create a new product “Body Treatment”
2. Variants:
   • Body Scrub - $40 - 30min
   • Body Wrap - $60 - 45min

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Step 2: Activate the Activity Portal

1. Go to Settings > Booking Portal > Activities
2. Activate the portal
3. Add your 3 products: Massage, Facial Treatment, Body Treatment

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Step 3: Configure Resource Groups

For our spa, we’ll create 2 resource groups:

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Group 1: Massage Therapists

The 3 massage therapists can perform all types of massages.

1. In the Resource Groups section, click Add Group
2. Name: “Massage Therapists”
3. Select the Massage product
4. Choose Total Capacity
5. Capacity: 3
6. Click Create

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Group 2: Estheticians

The 2 estheticians perform facial and body treatments.

1. Click Add Group
2. Name: “Estheticians”
3. Select Facial Treatment and Body Treatment products
4. Choose Total Capacity
5. Capacity: 2
6. Click Create

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Step 4: Configure Product Schedules

For each product, configure availability:

1. Click the Edit icon next to the product
2. Days of the week: Tuesday to Saturday
3. Hours: 10:00 AM - 7:00 PM
4. Duration: Matching the longest variant (60min for massages)
5. Interval: 30min (allows flexible slots)
6. Confirmation mode: Automatic
7. Save

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Step 5: Add Custom Fields

To better serve your customers, add additional fields:

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For Massages:

• Type: Single choice
• Question: “Do you have any sensitive areas or injuries?”
• Options: Yes / No
• Required: Yes

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For all treatments:

• Type: Text
• Question: “Allergies or medical contraindications?”
• Required: No

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Final Result

Your configuration now allows: Example typical day:

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Tips for Your Spa

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Alternative Configuration: Specialized Therapists

If some therapists cannot perform all treatments, use capacity per variant: Example:

• 2 massage therapists for short massages (30-45min)
• 1 senior massage therapist for long massages (60min)

1. Edit the “Massage Therapists” group
2. Switch to Capacity per Variant
3. Define:
   • Relaxing Massage (30min): 2
   • Deep Tissue Massage (45min): 2
   • Hot Stone Massage (60min): 1

This configuration ensures only the qualified therapist is assigned to 60-minute massages.