Cockpit

Documentation Index

Fetch the complete documentation index at: https://docs.eat-now.io/llms.txt

Use this file to discover all available pages before exploring further.

The Cockpit is a chronological dashboard of your service, complementary to the floor plan and the reservation list. It splits the day into 15-minute columns so you can immediately see the shape of your service — and, once it starts, when each table is expected to free up. The view has two tabs:

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Opening the view

1. Open the Reservations page.
2. Make sure you are on the right date and that the relevant shifts are selected.
3. Switch to the Cockpit:
   • On desktop, click the Cockpit icon in the view selector at the top right of the page (next to floor plan, planning, table).
   • On mobile and tablet, tap the view dropdown in the header and pick Cockpit.
4. Two tabs appear at the top of the panel: Flow and Turn. Tap the one you need.

The view works on phone, tablet, and desktop. On mobile and tablet the grid scrolls horizontally — swipe left and right to navigate the time slots.

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Flow tab — pre-service briefing

The Flow tab is the one to use before service starts, during your pre-shift briefing with the team.

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What you see

Each column is a 15-minute slot. The header of each column shows two numbers:

• Top number — the count of reservations for that slot
• Bottom number — the total number of covers for that slot

Below the header, every reservation is rendered as a card stacked in the column:

• The big number on the card is the party size (e.g. 4 means a party of 4).
• The card’s color is the reservation status (pending, confirmed, seated, etc.).
• A colored corner on the card means the reservation has at least one flag:

If a reservation has more than one flag, the corner color shows the highest-priority one (VIP > allergies > server). Tap a card to open the reservation details and edit it (status, table, notes…).

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Typical use cases

• 🎯 Briefing — In one glance you spot the busiest slots, the big parties, the VIPs and the allergies. No more printed sheets.
• 📊 Service shape — See immediately if a slot is over-packed or empty before you open bookings.
• 👀 Sanity check — Make sure every reservation has a status before service starts.

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Turn tab — live service view

The Turn tab is built for during service. It answers a different question than Flow: when will each table be free? Each card represents one reservation placed in the column matching its expected end of meal (booking time + average duration for the party size).

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What you see

Same time-grid layout as Flow. Each card in a column shows a table number, not a party size:

• The card shows the table name (or number).
• The colored underline matches the reservation’s status — whether the party is currently seated or expected to arrive.
• The same table can appear in several slots during the day — once per booking. A table that’s booked at 13:00, 17:00 and 21:00 shows up at 15:00, 19:00 and 23:00 (each end of meal).

A Now button appears at the bottom right whenever the current time is scrolled out of view — tap it to jump back to the current moment. When now is already visible on screen, the button hides on its own.

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Alerts

When a table needs your attention, two things happen:

• A red dot appears in the corner of the card, and the card border turns red.
• A number badge appears at the top of the column header, telling you how many tables in this slot have an alert.

A card raises an alert in two cases:

• The seated party is overrunning — they’ve been at the table longer than the expected duration.
• The next party is late — their booking time is past, but they haven’t been seated yet.

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Typical use cases

• ⏱ Anticipate turns — See in 30 seconds which tables you can promise to walk-ins.
• 🚨 Spot problem tables — Red borders and column badges tell you immediately where to follow up to keep service on track.
• 🪑 Coordinate with the floor — A second screen for your floor plan: where Flow tells you “who is coming”, Turn tells you “what is freeing up”.

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Bottom stats bar

A stats bar pinned at the bottom of the screen gives you the totals at a glance. It stays visible while you scroll the grid. These three numbers are the same on Flow and Turn — they describe the whole day, not just the active tab.

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Tips for mobile and tablet

• Horizontal swipe to navigate the time slots — the grid snaps slot by slot.
• Sticky header — column counters stay visible while you scroll the cards.
• Sticky bottom bar — the Covers / Upcoming / Seated totals stay visible too.
• Pinch-to-zoom is disabled intentionally — the layout is sized for fast scanning during service.

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FAQ

Does the Cockpit replace the floor plan? No. It complements it. Use the floor plan to place people on tables, and the Cockpit to plan the service in time. Why does the same table appear in several columns on Turn? Each booking on a table generates its own turn card. If a table is booked at 13:00, 17:00 and 21:00, you’ll see it at 15:00, 19:00 and 23:00 — once per expected end of meal. This lets you anticipate every turn, not just the next one. Why doesn’t a reservation appear at the slot of its booking time on Turn? Turn shows reservations at their expected end of meal (booking time + average duration), not at their arrival time. A 12:45 booking with a 2-hour average duration appears at 14:45 on Turn. If you don’t see it where you expect, double-check the shift’s average duration for that party size — bigger groups often have a longer custom duration. Can I edit a reservation directly from the grid? Yes — tap any card to open the reservation details, where you can change the status, swap the table, add notes, or cancel. The Now button doesn’t appear, why? It only shows on the Turn tab, only when the selected date is today, and only when the current-time column is scrolled out of view. As soon as you scroll back so that now is on screen, the button hides automatically. A column shows a red badge but the cards inside look fine — what should I check? The badge counts how many cards in this slot have an alert; the cards themselves carry the alert (red dot + red border). Tap each red-bordered card to open it: either the seated party has overrun their expected duration, or the next party is late to be seated.