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Documentation Index

Fetch the complete documentation index at: https://docs.eat-now.io/llms.txt

Use this file to discover all available pages before exploring further.

Collaborators are the team members who help you manage your restaurants on EatNow. Each collaborator gets their own account with a specific role and set of permissions.
You need the Invite collaborators permission to send invitations. Organization owners always have this permission.

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Send an Invitation

  1. Go to Settings
    • In the navigation bar, click on Settings.
  2. Open Collaborators
    • Click on the Collaborators tab in the settings menu.
  3. Click “Invite a Collaborator”
    • At the bottom of the collaborator list, click the Invite button.
    • A dialog opens with the invitation form.
  4. Enter the Email Address
    • Type the collaborator’s email address. This will be their login email.
  5. Select a Role
    • Choose a role from the dropdown. EatNow provides several default roles:
    RoleDescription
    EmployeeDay-to-day operations: reservations, customers, payments
    ManagerFull management access including settings and team management
    Room ManagerFloor operations: reservations, floor plan, shifts, block hours
    MarketingBrand & communication: portal, templates, reviews, menus, analytics
    Welcome HostFront desk: reservations, customers, activity log
    Read OnlyView-only access to reservations and activities
    You can also select Custom to manually pick individual permissions.
  6. Choose Authorized Restaurants
    • Select which restaurants this collaborator can access.
    • The collaborator’s role applies the same way across all selected restaurants.
  7. Send the Invitation
    • Click Send to finalize.
    • An email is automatically sent to the collaborator with a link to create their account.
Tip: You can also copy the invitation link and share it manually (e.g. via WhatsApp or SMS) if the collaborator does not receive the email.

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What Happens Next

  • The collaborator receives an email with a link to set up their account.
  • Once they accept, they appear in your collaborator list with their assigned role.
  • The invitation remains visible in the Invitations section until it is accepted or you delete it.

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Good to Know

  • You can only assign permissions that you have yourself. For example, if you do not have the Billing permission, you cannot grant it to someone else.
  • Each collaborator needs a unique email address.
  • You can cancel a pending invitation at any time by clicking the X button next to it in the invitation list.
  • To learn more about roles and how to create custom ones, see Roles & Permissions.