Control which days your shift runs and exactly when customers can book online — including separate internal hours for walk-ins.
These settings decide when your shift exists and when customers can book it. They’re the difference between “open every Friday night” and “Valentine’s Day only.”
Most of these live in the General tab. Walk-in hours and strict end are in the Advanced tab.
Select the days of the week the shift runs (e.g. Tuesday–Sunday)
Limiting a recurring shift to a date range (e.g. a summer menu)
Turn on Custom date range to give a recurring shift a start date and end date — perfect for a seasonal service. Leave the end date empty for an open-ended shift.
Set Shift type to Event and pick a start date (and an end date for a multi-day event) to run a one-off special service.
Event shifts behave differently from recurring ones: on any date with an event, all your recurring shifts are hidden for that date. This trips a lot of people up — read Event shifts before using them.
Online booking hours are the windows when customers can book online (e.g. 19:00 → 22:00). Customers cannot book outside these hours.
One service per shift. If you serve both lunch and dinner, create two separate shifts — one for lunch, one for dinner — rather than one shift with two time windows. Separate shifts let each service have its own group sizes, capacity, deposits, and rules, and they’re far easier to manage.
Interval is the gap between bookable times. With a 30-minute interval, customers see 19:00, 19:30, 20:00… A 15-minute interval gives finer control; 60 minutes keeps it simple.
By default, your staff can add reservations across the same hours customers book. If you take walk-ins outside booking hours, turn on Different opening hours (Advanced tab) to set a wider opening and closing time for internal use.
Your internal opening hours must fully cover all your online booking windows. If a closing time falls after midnight, it shows as J+1 (next day).
A typical setup: customers book 18:00 → 22:00 online, but staff can seat walk-ins from 17:00 → 23:30.
Turn on Strict end of service (Advanced tab) so reservations can’t run past the shift’s end time. Customers booking near closing see how much time they have. Useful when you have a hard close and don’t want parties seated until well after hours.
Should one shift cover both lunch and dinner?No — create two separate shifts, one for lunch and one for dinner. Each service then has its own hours, group sizes, capacity, and payment rules, and your planning stays clear.My shift runs past midnight — is that supported?Yes. Set the closing time after midnight and it’s shown as J+1. The system handles the date rollover for you.Will changing the days or hours affect existing bookings?No. Schedule changes only affect new availability. Existing reservations are kept.
