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EatNow lets you download your reservations to open them in Excel, Google Sheets, or share them with your accountant. You can export from anywhere you see your reservations, and you decide which columns appear and in what order by saving export templates.
The Export menu in a reservations view

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Where can I export?

There are two places:
FromBest for
The Export button in any reservations view (List, Planning, Table)Exporting exactly what you currently see on screen, with your filters applied
Settings → Integrations → ExportExporting a whole period at once (by booking date range)
When you export from a reservations view, you get only the reservations currently displayed — so if you’ve filtered by service, room or status, the file matches what’s on screen.

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Choosing a file format

Whenever you export, you pick a format:
  • Excel (XLSX) — a real spreadsheet. Best choice for most people: opens cleanly in Excel and Google Sheets, with accents and columns already formatted.
  • CSV — a simple text file, handy if another tool asks for a CSV import.
Not sure which to pick? Choose Excel (XLSX).

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What are export templates?

By default, an export includes every available column. That’s a lot — and you rarely need all of them. An export template lets you save a tidy, reusable selection: pick only the columns you care about, put them in the order you want, give it a name (e.g. Accounting, Evening service), and reuse it everywhere. You can create as many templates as you like. For example, an Accounting template might keep only Name, Date, Group size, Total paid — nothing else — so the file is clean and ready to send.

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Create an export template

1

Open the export settings

Go to Settings → Integrations → Export. At the top you’ll find the Reservation export templates section.
The export templates section in settings
2

Click “New template”

A window opens with every column already selected — you start from the full list and trim it down.
The template editor with columns and drag handles
3

Name your template

Give it a clear name you’ll recognise later, like Accounting or Evening service.
4

Pick and order your columns

  • Remove a column with the ✕ on its right.
  • Reorder columns by dragging them with the handle on the left — the order here is the order in your file.
  • Add a column back with the Add a column button.
The small counter (e.g. 8/20) shows how many columns you’ve kept out of all available ones.
5

Save

Click Save. Your template is now available everywhere you export.
Need to change a template later? In the same settings page, click the pencil icon on a template to edit it, or the trash icon to delete it.

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Export using a template

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From a reservations view

  1. Open the Export menu (top-right of the Reservations page).
  2. Choose Default export (all columns) or one of your saved templates under Custom templates.
  3. Pick CSV or XLSX — the download starts immediately.
Choosing a template and format from the Export menu
The little gear icon next to Custom templates takes you straight to the settings page to manage your templates.

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From the settings page (by date range)

Use this to export a whole period at once:
  1. Go to Settings → Integrations → Export.
  2. Pick an export template (or the default), a file format, and a start and end date.
  3. Click Export.
Exporting reservations by date range
The date range filters by when the reservation was created, not the reservation’s service date.

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Available columns

You can include any of these, plus your own custom fields: Name · Email · Phone number · Date · Time · Service · Group size · Status · Room · Tables · Payment type · Products (prepayment) · Deposit / Card hold · Payment status · Total paid · Pending amount · Prescriber · Allergies & comment · Internal note · Attachments

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Frequently asked

It downloads to your device like any other file — check your browser’s Downloads.
No. Templates only affect how exports look. They never modify your reservations.
Yes. Templates are saved for the restaurant, so everyone on your team sees and can use them.
When exporting from a view, the file contains only the reservations currently shown. Clear your filters or pick another date if you expected more.