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Fields under Settings → Portal → Custom fields are public questions attached to a reservation: occasion, baby seat or a special request. For internal information kept between visits, use customer fields.

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Create a question

  1. Click Add, name the field and choose its type: text, number, date, yes/no, single choice or multiple choice.
  2. Enter at least the French or English name, then any other useful languages.
  3. Add help text and a placeholder if needed.
  4. For a list, add choices with a unique value for each. Numbers can have minimum and maximum values; multiple-choice fields can limit the number of selections.
  5. Choose whether the field is active and required, then save.
A required field must be filled in when it applies to the form.

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Show it only when useful

Enable Link to specific shifts and select those shifts. You can also set minimum and/or maximum party sizes. For example, show “Group occasion” from 8 guests on the evening shift. Test an 8-person booking on that shift, then a 2-person booking: the question should appear only in the first case.

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A field does not appear

Check activation, selected shifts and party-size limits. Make sure you are testing the correct restaurant. Activity questions belong to the activities portal; privatization questions belong to their own form. Deactivate a question you no longer need; deleting it is not necessary to hide it.