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POST
/
api
/
partner
/
v1
/
missed-calls
curl --request POST \
  --url https://app.eat-now.io/api/partner/v1/missed-calls \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "caller_phone_number": "+33612345678",
  "external_call_id": "pbx-call-9f3a2",
  "occurred_at": "2026-05-10T14:23:00+02:00"
}
'
{
  "data": {
    "id": "ckl3m2b9t0000abcd1234efgh",
    "outcome": "SENT",
    "caller_phone_number": "+33612345678",
    "customer_id": "ckl3customer0000",
    "reservation_id": "ckl3reservation0000",
    "template_type": "MISSED_CALL_WITH_RESERVATION",
    "created_at": "2026-05-10T14:23:01.245Z"
  }
}

Documentation Index

Fetch the complete documentation index at: https://docs.eat-now.io/llms.txt

Use this file to discover all available pages before exploring further.

Authorizations

Authorization
string
header
default:your_token_here
required

Restaurant-scoped partner API token passed as Authorization: Bearer <token>.

Body

application/json

Missed call report payload. The caller phone number is required; the rest is optional and improves replay safety and observability.

Payload to report a missed call. Triggers the same side effects (customer match, reservation lookup, WhatsApp template dispatch) as a Telnyx-detected call.

caller_phone_number
string
required

Caller phone number. E.164 format (+33612345678) is recommended. National-format strings are accepted and will be normalized using the restaurant's country.

Required string length: 3 - 40
external_call_id
string

Partner-supplied unique id for this call. Replaying with the same value within the same restaurant returns outcome: SKIPPED_DUPLICATE without re-sending the WhatsApp message. Recommended for any retry-safe integration.

Required string length: 1 - 128
occurred_at
string<date-time>

ISO-8601 timestamp of the missed call. Defaults to the request time. Used as the cutoff for the 6-hour per-caller cooldown.

Response

Missed call processed. Inspect data.outcome to know whether a WhatsApp message was dispatched.

data
object
required