> ## Documentation Index
> Fetch the complete documentation index at: https://docs.eat-now.io/llms.txt
> Use this file to discover all available pages before exploring further.

# The notification center

> Your restaurant's activity feed — what appears in it, how it filters, and how it relates to the «App» column of your preferences.

The notification center is the history of what happens at your restaurant: every reservation, cancellation, payment or review leaves a card there, whether you received the push or not. This is what the **App** column of your preferences controls.

<CardGroup cols={2}>
  <Card title="On the web" icon="bell">
    The **bell** icon in the top bar, with the number of pending items. It opens a side panel.
  </Card>

  <Card title="In the app" icon="device-mobile">
    The **Notifications** entry in the menu, with the same count badge.
  </Card>
</CardGroup>

## The three tabs

### Notifications

The activity feed. Every card carries the essentials — customer name, time, party size — and opens the matching reservation or activity in one tap.

The **All / Unread** filter sits at the top, and **Mark all as read** clears the badge in one go.

### Inquiries

Reservation requests **awaiting your approval**. You can **Accept** or **Reject** them straight from the card, without opening the full record.

This is the tab to watch: as long as a request sits there, a customer is waiting for an answer. A rejected request disappears from the feed.

### The WhatsApp tab

Ongoing WhatsApp conversations, when a number is connected. The badge turns red when the AI agent has handed over and is waiting on a human. See [Reviewing conversations](/ai-agent/reviewing-conversations).

## What appears in your feed

The notification center **filters by your preferences**, per person. A card appears for you when:

* the **App** column is on for that notification (restaurant default, or your own setting from the app);
* you have permission to see what it is about;
* for new reservations, the party size meets the **Min. group** threshold set by the restaurant.

<Note>
  Turning a row off here deletes nothing: the event is still recorded, it just stops cluttering **your** feed. Colleagues keep seeing it if their settings allow, and the reservation stays visible in the reservation list.
</Note>

<Tip>
  The notification center is the right place for events you want to be able to find without being interrupted during service: reservation modifications, re-confirmations, payments. Leave them on **App** and turn their **push** off — which is in fact the default.
</Tip>

## The cards you cannot hide

Two situations always leave a card, even if you turned the row off: an **inquiry pending confirmation** and an **AI agent escalation**. In both cases a customer is waiting on a human, and the trace must not be able to disappear. Their **push** stays adjustable.

Conversely, **new WhatsApp messages** never appear in the feed: one card per message would bury everything else, and the WhatsApp tab already exists for that.