> ## Documentation Index
> Fetch the complete documentation index at: https://docs.eat-now.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Example: Configuring a Spa

> Complete guide to configuring activities for a spa or wellness center on EatNow, with optimal management of therapists and treatments.

### Case Overview

This guide walks you through the complete configuration of a fictional spa **"Serenity Spa"** on EatNow.

**Spa characteristics:**

* 3 versatile massage therapists
* 2 specialized estheticians
* Open Tuesday to Saturday, 10am-7pm

**Services offered:**

* Massages: Relaxing (30min), Deep Tissue (45min), Hot Stone (60min)
* Facial treatments: Glow Treatment (45min), Anti-aging Treatment (60min)
* Body treatments: Scrub (30min), Body Wrap (45min)

***

### Step 1: Create Products

Before configuring resource groups, create your products in EatNow.

#### Product 1: Massages

1. Go to **Products** > **Create Product**
2. Name: "Massage"
3. Description: "Our personalized massages for your well-being"
4. Create **variants**:
   * Relaxing Massage - \$45 - 30min
   * Deep Tissue Massage - \$65 - 45min
   * Hot Stone Massage - \$85 - 60min

#### Product 2: Facial Treatments

1. Create a new product "Facial Treatment"
2. Variants:
   * Glow Treatment - \$55 - 45min
   * Anti-aging Treatment - \$75 - 60min

#### Product 3: Body Treatments

1. Create a new product "Body Treatment"
2. Variants:
   * Body Scrub - \$40 - 30min
   * Body Wrap - \$60 - 45min

***

### Step 2: Activate the Activity Portal

1. Go to **Settings** > **Booking Portal** > **Activities**
2. Activate the portal
3. Add your 3 products: Massage, Facial Treatment, Body Treatment

***

### Step 3: Configure Resource Groups

For our spa, we'll create **2 resource groups**:

#### Group 1: Massage Therapists

The 3 massage therapists can perform all types of massages.

1. In the **Resource Groups** section, click **Add Group**
2. Name: "Massage Therapists"
3. Select the **Massage** product
4. Choose **Total Capacity**
5. Capacity: **3**
6. Click **Create**

<Tip>
  With this configuration, up to 3 massages can be performed simultaneously, regardless of duration.
</Tip>

#### Group 2: Estheticians

The 2 estheticians perform facial and body treatments.

1. Click **Add Group**
2. Name: "Estheticians"
3. Select **Facial Treatment** and **Body Treatment** products
4. Choose **Total Capacity**
5. Capacity: **2**
6. Click **Create**

<Tip>
  Facial and body treatments share the same capacity of 2 estheticians.
</Tip>

***

### Step 4: Configure Product Schedules

For each product, configure availability:

1. Click the **Edit** icon next to the product
2. **Days of the week**: Tuesday to Saturday
3. **Hours**: 10:00 AM - 7:00 PM
4. **Duration**: Matching the longest variant (60min for massages)
5. **Interval**: 30min (allows flexible slots)
6. **Confirmation mode**: Automatic
7. Save

***

### Step 5: Add Custom Fields

To better serve your customers, add additional fields:

#### For Massages:

* **Type**: Single choice
* **Question**: "Do you have any sensitive areas or injuries?"
* **Options**: Yes / No
* **Required**: Yes

#### For all treatments:

* **Type**: Text
* **Question**: "Allergies or medical contraindications?"
* **Required**: No

***

### Final Result

Your configuration now allows:

| 2:00pm Slot            | Available Spots |
| ---------------------- | --------------- |
| Massages               | 3               |
| Facial/Body Treatments | 2               |
| **Total simultaneous** | **5 clients**   |

**Example typical day:**

| Time    | Client 1      | Client 2      | Client 3 | Client 4 | Client 5      |
| ------- | ------------- | ------------- | -------- | -------- | ------------- |
| 10:00am | 60min Massage | 30min Massage | Facial   | -        | -             |
| 10:30am | ↓             | 45min Massage | ↓        | Scrub    | -             |
| 11:00am | Done          | ↓             | Done     | ↓        | 30min Massage |

***

### Tips for Your Spa

<Note>
  **Peak Hours Management**

  Saturdays are often busy. Consider:

  * Blocking slots for phone reservations
  * Offering weekday promotions to spread demand
</Note>

<Note>
  **Customer Loyalty**

  Enable online payment with clear cancellation terms (e.g., refund up to 24h before). This reduces no-shows.
</Note>

<Note>
  **Packages**

  Create "Relaxation Package" products combining massage + facial treatment. Assign them to both groups if needed for precise resource management.
</Note>

***

### Alternative Configuration: Specialized Therapists

If some therapists cannot perform all treatments, use **capacity per variant**:

**Example:**

* 2 massage therapists for short massages (30-45min)
* 1 senior massage therapist for long massages (60min)

1. Edit the "Massage Therapists" group
2. Switch to **Capacity per Variant**
3. Define:
   * Relaxing Massage (30min): 2
   * Deep Tissue Massage (45min): 2
   * Hot Stone Massage (60min): 1

This configuration ensures only the qualified therapist is assigned to 60-minute massages.